The essence of career triumph lies not in mastering every competency, but in strategically harnessing the pivotal competencies that fuel success in any job.

The Workplace Competency e-Library is a treasure trove designed to refine these critical competencies - the seven key skills fundamental to excelling in various professional landscapes.

It’s a springboard for both current role enhancement and aspirations for future positions. By focusing on these targeted competencies, individuals craft a roadmap to success, aligning their efforts with the skills imperative for their career trajectory.

  • The Art of Selective Proficiency

    Recognizing that not every competency is a prerequisite for every role is pivotal. Mastery of seven core competencies tailored to each job function forms the cornerstone of this strategic approach. This selective proficiency model allows individuals to hone the competencies crucial to their present role or desired future positions. Moreover, capitalizing on existing competencies, even at a moderate level, ensures a robust foundation. It's about fortifying one's strengths, leveraging what you're good at, and continuously enhancing those competencies.

  • Continuous Evolution

    The dynamic nature of the contemporary work environment demands a proactive approach to career growth. Continuously refining competencies, even those already somewhat mastered, is a high-impact strategy. The Workplace Competency e-Library serves as a launchpad for perpetual evolution. It encourages individuals not only to strengthen their current strengths but also to explore, develop, and pivot to new competencies relevant to their career advancement. This continuous evolution strategy underlines the significance of adapting to the ever-changing professional landscape.

  • Pathways to Career Triumph

    The Workplace Competency e-Library is not just a repository of skills but a roadmap to career triumph. It’s about strategic skill cultivation tailored to one's unique journey. Embracing this resource means setting sail on a deliberate, targeted journey toward success. It's a dynamic approach that emphasizes leveraging critical competencies, honing current strengths, and fostering a mindset of perpetual growth. This journey isn’t just about mastering competencies; it's about crafting a fulfilling and successful career path in today's multifaceted work environment.

Workplace Competency Micro Courses

A

Accountability for others

# of Modules = 3

Accountability for Others is the foundation of successful management and is defined as being responsible for the consequences of the actions of those whom you manage.

This micro course takes a deep dive into the key skills a good manager requires to coordinate work, delegate work, and do work in coordination with other people. You'll learn how to build accountability into your day-to-day routine so that you can get more done faster and have less stress.

The best managers are accountable for others because they know it's not just about them anymore - it's about their team too! With this course, you'll learn how to create an environment where everyone feels valued and empowered by their contributions. It will help make your job easier as well as theirs!

Accountability for Others - Modules

Module 1: What is Accountability for Others and why is this skill important?

Module 2: What are the skills associated with Accountability for Others?

Module 3: How do you develop your own skills and become more accountable for others?

Accurate Listening

# of Modules = 3

Coming Soon

Attention to Detail

Coming Soon

Attitude Toward Honesty

Coming Soon

Attitude Toward Others

Coming Soon

B

Balanced Decision Making

# of Modules = 3

Part of:

  • Decision Making
  • Diplomacy & Tact

Do you feel like your decisions are always wrong?

You’re not alone. Making sound and timely decisions is a skill that many people struggle with, but it doesn’t have to be this way. In fact, there are some simple steps that can help you make better choices in life and at work.

Balanced Decision Making is the ability to make consistently sound and timely decisions in one’s personal and professional life.

This micro course is designed to help you learn how to make consistently sound and timely decisions in your personal and professional life. You will learn the skills needed for making good choices, including identifying what’s important, gathering information, weighing options, considering consequences of different actions and more.

Balanced Decision Making - Modules

  • Module 1: What is Balanced Decision Making and why is this skill important?
  • Module 2: What are the skills associated with Balanced Decision Making?
  • Module 3: How do you develop your own skills in Balanced Decision Making?


This micro course is part of the Decision Making and Diplomacy & Tact families of micro courses.

C

Commitment to the Job

# of Modules = 3

Coming Soon

Conceptual Thinking

# of Modules = 3

Part of: Decision Making

Conceptual Thinking is the ability to identify and evaluate resources and plan for their utilization throughout the execution of comprehensive, long-range plans.

This skill is important for better work performance and job satisfaction.

But it can be hard to learn on your own. That’s why we created this course that will teach you how to do conceptual thinking in just six weeks! A person who has good Conceptual Thinking skills can mentally role-play the execution of a long-range projection and make accurate predictions concerning possible outcomes. Good Conceptual Thinking skills allow you to see the "big picture", helping you determine what direction to take and what resources to use to attain the outcome that is desired.

Conceptual Thinking - Modules

  • Module 1: What is Conceptual Thinking and why is this skill important?
  • Module 2: What are the skills associated with Conceptual Thinking?
  • Module 3: How do you develop your own skills and improve your Conceptual Thinking?


Conceptual Thinking is part of the family of micro courses that constitute Decision Making

Conflict Management

# of Modules = 3

Handling conflict and developing strong conflict management strategies are critical in today’s work life. Conflict management skills have been rated as the top priority for personal development.

Conflict Management is addressing and resolving conflict constructively.

In our workplaces we might have experienced controversy and arguments. But anyone who has supervised employees or managed a workgroup knows that even more difficult is addressing and resolving conflict constructively.

This self-paced course provides you with e-learning video topics and supporting activity worksheets. Each week you will receive access to a new topic and it’s activities. The activities are designed to help you comprehend the information better and to help you further develop your own skill of Conflict Management.

You can work through the topics at your own pace, so it's perfect if you're busy or just don't have time to commit to an in-person class. There is no expiry date for this course so you can continue to refer to it.

Conflict Management - Modules

  • Module 1: What is Conflict Management and why is this skill important?
  • Module 2: What are the skills associated with Conflict Management?
  • Module 3: How do you develop your own skill in Conflict Management?


Other Courses Related to Conflict Management include:

  • Correcting Others - the ability to confront controversial or difficult issues in an objective manner; the ability to have non-emotional discussions about disciplinary matters.
  • Internal Self Control - the ability to maintain rational and objective actions when faced with a stressful and emotional situation.
  • Problem Solving Ability - the ability to identify alternative solutions to a problem and to select the best option; the ability to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.

Consistency & Reliability

Coming Soon

Continuous Learning

# of Modules = 3

The current state of the world is such that we are constantly under pressure to perform better, learn more and be successful. However, this can lead to stress and anxiety which in turn leads to poor performance.

Although it may seem counterintuitive, continuous learning of new concepts or skills actually makes us feel less anxious as it helps us understand our role within a larger context. It also gives us something positive to focus on rather than worrying about what could go wrong in the future. But it can be hard to find the time or motivation for continuous learning. Most people just go through the motions when it comes to learning new things. They don't give priority to their professional development and they show up in class only because they have to. However, the fact that one may be an unmotivated learner doesn't mean you're doomed to stay this way forever. You can change your habits and learn how to enjoy continuous self improvement!

This series of courses will help you get started on the right foot by teaching you how to break out of bad habits so that you can develop a more positive mindset towards learning. The course covers important topics such as Self Improvement and Personal Drive. You will learn or remind yourself of these concepts that will help make you more successful in your career!

Other Courses Related to Continuous Learning include:

Personal Drive- the measurement of how strongly a person feels the need to achieve, accomplish, or complete something.

Self Improvement - the motivation that a person has based on the importance of improving oneself; the motivation to obtain training and educational growth opportunities.

Conveying Role Value

# of Modules = 3

Part of:

Influencing Others

Conveying Role Value is a practice that must be used frequently in any workplace. Every manager wants their employees to be more engaged with the work they are doing, but it is hard for managers to understand how to get there.

Most of us have heard about the importance of employee engagement, and we know that it is important for job satisfaction and productivity. But when you're a busy manager trying to do your job well, it can be hard to figure out what exactly will make your team members feel valued on the job.

Conveying Role Value is the ability to draw upon a variety of capacities (empathetic, interpersonal, and leadership) to instill in an employee a sense of value for the task at hand.

This micro course will teach you everything you need to know about Conveying Role Value and how your employees perceive their roles in the organization.

Conveying Role Value - Modules

  • Module 1: What is Conveying Role Value and why is this skill important?
  • Module 2: What are the skills associated with Conveying Role Value?
  • Module 3: How do you develop your own skills in Conveying Role Value?

Conveying Role Value is part of the Influencing Others micro course family.

Correcting Others

# of Modules = 3

To learn how to confront difficult issues in a non-emotional manner is necessary at work and in our lives.

Correcting Others is the ability to confront controversial or difficult issues in an objective manner; the ability to have non-emotional discussions about disciplinary matters.

You might have been told to just let it go, but that doesn't seem to work. Maybe you need some help with the art of confrontation. This self-paced course provides you with e-learning video modules and supporting activity worksheets. Each week you will receive access to a new module.

The goal is for participants to learn how to confront difficult situations in an objective manner without emotion or anger; how to have non-emotional discussions about disciplinary matters; and how not to be pushed around by others who are more aggressive than they are. Participants should also come away from this course knowing what their rights are as employees and supervisors, which can only benefit them in the long run!

Correcting Others - Modules

Module 1: What is Correcting Others and why is this skill important?

Module 2: What are the skills associated with Correcting Others?

Module 3: How do you develop your own skills and improve Correcting Others?

Creativity

Coming Soon

Customer Focus

# of Modules = 3

Coming Soon

D

Decision Making

# of Micro Courses = 4

Decions Making Micro Course Family includes:

  • Theoretical Problem Solving
  • Conceptual Thinking
  • Role Confidence
  • Balanced Decision Making

Decisions shape our lives. “Should I change careers?” “Which course should I take?” “How should I approach this problem?” Making decisions is a fundamental life skill, and like all skills, it is something we can learn, practice and become much better at it.

Good decision making is all about defining the problem and then selecting the course of action that is most likely to lead to a desired outcome.

To get a solution to any complex issue can be considerably easier when you have a set of fundamental tools at your disposal.

This hands on decision making family of micro courses will arm you with essential skills to define problems, create solutions and evaluate different outcomes.

At the course completion, participants will have an understanding of basic theoretical problem solving, conceptual thinking, role confidence and balanced secession making.

The Decision Making Family Includes:

  • Theoretical Problem Solving

A person's ability to apply problem solving in a mental or abstract scenario; the ability to create, operate and identify problems in a hypothetical situation, then to manufacture the appropriate response to resolve the problem.

  • Conceptual Thinking

The ability to identify and evaluate resources and plan for their utilization throughout the execution of comprehensive, long-range plans.

  • Role Confidence

The ability to develop and maintain an inner strength based on the belief that one will succeed.

Topic 4 - Balanced Decision Making -

The ability to make consistently sound and timely decisions in one’s personal and professional life.

Developing Others

Coming Soon

Diplomacy & Tact

# of Micro Courses = 4

The Diplomacy & Tact Micro Course Family Includes:

  • Balanced Decision Making
  • Emotional Control
  • Freedom from Prejudice
  • Human Awareness


Diplomacy and Tact skills are centered around an understanding of other people and being sensitive to their opinions, beliefs, ideas and feelings.

Developing effective tact and diplomacy skills requires practice and good judgement. Diplomatic and tactful people use appropriate discretion in every situation and work to build understanding with their employees and colleagues.

This course covers important topics such as balanced decision making skills, emotional control strategies, freedom from prejudice, and human awareness. You will learn or remind yourself of these concepts that will help make you more successful in your relationships with others!

Diplomacy & Tact Family

Balanced Decision Making- the ability to be objective and to fairly evaluate the different aspects of a situation, and to make an ethical decision that takes into account all aspects and components; the ability to maintain balance between the needs of oneself, others, and the company at the same time.

Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally.

Freedom From Prejudices- not allowing unfair implications of prejudged information to enter into and effect an interpersonal relationship; not allowing a person’s class, race, sex, ethnicity, or personal philosophy to cause you to prejudge the actions, potential, intentions, or attitudes of others.

Human Awareness- the ability to be conscious of the feelings and opinions of others; to value others as people instead of just their organizational role or value.

E

Emotional Control

# of Modules = 4

Emotional Control is the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally.

Mastery of this skill influences all aspects of day-to-day operations as well as diplomacy and tact. In this course, you will learn a range of problem solving, emotion management, and negotiation strategies.

Emotional Control - Modules

  • Module 1: What is Emotional Control and why is this skill important?
  • Module 2: Why Do We Lose Emotional Control?
  • Module 3: What are the skills associated with Emotional Control?
  • Module 4: How do you develop your own skills in Emotional Control?

Emotional Control is also part of:

Diplomacy & Tact 

Interpersonal Skills 

Evaluating Others

Coming Soon

Evaluating What is Said

# of Modules = 3

The ability to listen and evaluate what is said is a critical skill in the workplace. Listening well allows you to better understand your colleagues’ ideas, motivations, feelings, and intentions.

Evaluating What Is Said refers to a person’s openness to people and willingness to hear what other people are saying and not what they think they should say or are going to say.

Not listening effectively can be costly for an organization: it can lead to poor decision-making and even conflict within teams or departments.

This course will help you develop active listening skills.

Evaluating What Is Said - Modules

  • Module 1: What is Evaluating What Is Said and why is this skill important?
  • Module 2: What are the skills associated with Evaluating What Is Said?
  • Module 3: How do you develop your own Evaluating What Is Said skills?

F

Flexibility

Coming Soon

Following Directions

Coming Soon

Freedom from Prejudices

# of Modules = 3

A person with good capabilities in Freedom from Prejudices will tend to look at all facts openly, and will look at others without bias.

Freedom from Prejudices is the ability to not allow unfair implications of prejudged information to enter into and effect an interpersonal relationship; not allowing a person’s class, race, sex, ethnicity, or personal philosophy to cause you to prejudge the actions, potential, intentions, or attitudes of others.

The goal of the course is for participants to understand the importance of not allowing unfair implications of prejudged information enter into an interpersonal relationship; not allowing a person’s class, race, sex, ethnicity or per. Participants will be able to identify their own biases and take steps towards freedom from prejudices in their daily lives.

Freedom from Prejudices - Modules

  • Module 1: What is Freedom from Prejudices and why is this skill important?
  • Module 2: What are the skills associated with Freedom from Prejudices?
  • Module 3: How do you develop your own Freedom from Prejudices skills ?

Freedom from Prejudices is part of the Diplomacy & Tact micro course family.

Frequent Change

Coming Soon

G

Gaining Commitment

# of Modules = 3

If you're like most people, you probably have a hard time getting yourself to do what you need to do.

And it's frustrating when other people don't do what they're supposed to either. It's even more frustrating when your boss or coworkers aren't doing their fair share of the work. What can you do about this?

Gaining Commitment is the ability to develop and invoke a self-starting attitude in employees in their pursuit of goals; the ability to motivate employees to do their best and to provide them with practical, concrete ideas and methods by which they can achieve their goals.

By taking this micro course, you'll learn how to develop commitment from everyone around you, which is critical for success in every area of life—from career advancement to health and fitness goals! Further, you will learn practical ways that help motivate your team members so they become self starters and achieve goals no matter what obstacles come up along the way.

Gaining Commitment - Modules

  • Module 1: What is Gaining Commitment and why is this skill important?
  • Module 2: What are the skills associated with Gaining Commitment?
  • Module 3: How do you develop your own abilities in Gaining Commitment?

Goal Achievement

# of Micro Courses = 4

Creating a goal is the first step toward getting the results you want. But achieving the goal requires taking further steps and confronting a host of challenges.

Goal achievement relies on four competencies: Persistence; Realistic Personal Goal Setting; Results Orientation; and Project & Goal Focus for its success.

In the Goal Achievement family of micro course, you will learn tools to establish achievable goals, identify and implement objectives, and take action towards goal accomplishment.

Goal Achievement Family of Micro Courses

  • Persistence- the ability to stay the course in times of difficulty; the ability to remain motivated to accomplish goals in the face of adversity or obstacles.
  • Realistic Personal Goal Setting - the ability to set goals for yourself that can be achieved using available resources and operating within a projected time frame.
  • Results Orientation - the ability to identify actions necessary to achieve task completion and to obtain results; the ability to meet schedules, deadlines, quotas, and performance goals.
  • Project & Goal Focus- the ability to maintain your direction in spite of obstacles in your path; the ability to stay on target, regardless of circumstances.

H

Handling Rejection

# of Modules = 3

Rejection is a part of life. It's an inevitable fact that you will be rejected at some point in your professional and personal lives. The problem with rejection is that it affects us in ways we don't even realize until it's too late. It can have negative effects on our self-esteem, confidence, and overall well being if we allow it to get the best of us. If you're not careful, these feelings will hold you back from achieving your goals and dreams.

Handling Rejection is the ability to handle rejection on a personal level, based solely on your self-esteem; the ability to see yourself as valuable, separate, and apart from your role or position in life.

The Handling Rejection micro course is designed for anyone who wants to overcome his fear of rejection and increase their confidence. This is by learning how to deal with personal rejections more effectively. This e-course provides tools for managing this process well so that you can move past rejections quickly without taking them personally or allowing them to negatively affect you long term.

Handling Rejection - Modules

  • Module 1: What is Handling Rejection and why is this skill important?
  • Module 2: What are the skills associated with Handling Rejection?
  • Module 3: How do you develop your own skills in Handling Rejection?

Handling Rejection is part of the Resilience family of micro courses.

Handling Stress

# of Modules = 3

Bad stress can cause indigestion, heart disease, high blood pressure, headaches. depression, anxiety, and certain forms of mental illness. It can also negatively impact your performance and wreak havoc on your relationships leaving you irritable, perpetually tired, and potentially chemically dependent.

The difference in whether your stress becomes distress or puts zing into your life is how you control it. Your goal should be to handle the levels of good and bad stress in your own body.

Handling Stress is the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace.

Having this ability prevents excess build-up of stress, which can begin to interfere with performance and physical well-being.

Handling Stress - Modules

  • Module 1 - What is handling stress?
  • Module 2 - What are skills associated with handling stress?
  • Module 3 - How do you develop your own skills in handling stress?

Human Awareness

# of Modules = 3

Do you want to be a better leader?

The ability to be conscious of the feelings and opinions of others as well as to value them is key in any organization.

Human Awareness is the ability to be conscious of the feelings and opinions of others; to value others as people instead of just their organizational role or value.

You'll learn how being mindful can help you understand what's really going on for yourself, your team, your company, or even a customer. This will guide you to make better decisions about work, relationships, and life in general. And it doesn't matter if this is something new for you or if it's an area where you've already made some progress. There are always more ways we can improve our understanding!

Human Awareness - Modules

  • Module 1: What is Human Awareness and why is this skill important?
  • Module 2: What are the skills associated with Human Awareness?
  • Module 3: How do you develop your own Human Awareness skills?

I

Influencing Others

# of Micro Courses = 4

You want to be a better leader, but you're not certain what to do next. There are some very specific concepts that successful leaders know that can make a big difference to you including excellence in Influencing Others.

This Influencing Others micro course will teach you the most important skills for influencing others in any situation. The course covers important topics such as Empathetic Outlook, Understanding Motivational Needs, Gaining Commitment and Conveying Role Value. With these skills, you'll learn how to get people on board with what you need them to do without resorting to negative behaviours.

The activities are designed to help you comprehend the information better and to help you further develop your own skills in Influencing Others.

Influencing Others - Family of Micro Courses

Empathetic Outlook is the motivation that a person has based on the importance of improving oneself; the motivation to obtain training and educational growth opportunities.

Understanding Motivational Needs is a measurement of how strongly a person feels the need to achieve, accomplish, or complete something.

Gaining Commitment is a measurement of how strongly a person feels the need to achieve, accomplish, or complete something.

Conveying Role Value is a measurement of how strongly a person feels the need to achieve, accomplish, or complete something.

Initiative

# of Modules = 3

The lack of initiative is the biggest problem in self development. It’s one thing to know what you need to do, but it’s another thing entirely to actually do it.

Initiative is defined as the ability to direct one’s energies toward the completion of a goal, without an external catalyst; the ability to initiate actions based on one’s own interpretation or understanding of a situation.

You have clicked on this e-course maybe because you want something more out of life. Perhaps a promotion, or a better relationship with your teammates, or even just getting rid of that nagging voice inside your head telling you that you can be so much more than this. But how will any of these things happen if you don't take action? How will they ever come into fruition if all you're doing is reading about them instead?

A lack of motivation and willpower has led many people down the wrong path in their lives. They have made choices based on instant gratification rather than long-term fulfillment and happiness. It's time for change! This course will help guide you through building up your inner strength and giving yourself the confidence and motivation needed to achieve big goals.

Initiative - Modules

  • Module 1: What is Initiative and why is this skill important?
  • Module 2: What are the skills associated with Initiative?
  • Module 3: How do you develop your own skills in Initiative?

Initiative is part of the Resilience family of micro courses.

Internal Self Control

# of Modules = 3

Do you have a hard time managing your emotions?

Internal Self Control is the ability to maintain rational and objective actions when faced with a stressful and emotional situation.

This self-paced course provides you with e-learning video modules and supporting activity worksheets. Each week you will receive access to a new module.

The goal of this course is for participants to gain an understanding of their own emotions, as well as those of others, in order that they may be able to manage them more effectively. Participants who complete the course will have increased awareness of themselves and others; improved communication skills; greater empathy for other people’s feelings; better problem solving abilities; better coping strategies for dealing with difficult situations at work or home; increased self-confidence, motivation, and happiness levels.


Internal Self Control - Modules

Module 1: What is Internal Self Control and why is this skill important?

Module 2: What are the skills associated with Internal Self Control?

Module 3: How do you develop your own Internal Self Control skills?

Integrative Ability

Coming Soon

Interpersonal Skills

# of Micro Courses = 3

Interpersonal skills are the cornerstone of any workplace. These are the skills that allow for employees to interact and relate with co-workers in an effective way. They are sometimes called employability skills.

Interpersonal Skills is the ability to effectively communicate, build rapport and relate well to all kinds of people.

If one lacks interpersonal skills, it may be difficult to work well with others. With great interpersonal skills you can inspire fellow workmates, resolve conflict, and essentially make a day at the office run smoothly.

This course covers important topics such as Emotional Control, Empathetic Outlook and Personal Relationships. You will learn or remind yourself of these concepts that will improve your interactions with others!

Interpersonal Skills - Micro Courses

Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally.

Empathetic Outlook- the ability to perceive and understand the feelings and attitudes of others; the ability to place oneself "in the shoes" of another and to view a situation from their perspective.

Personal Relationships - the motivation generated by the importance of forming personal relationships with the people with whom you work.

Intuitive Decision Making

Coming Soon

J

Job Ethic

Coming Soon

L

Leadership

# of Modules = 3

Are you struggling to make decisions that involve risk?

Do you fear taking a stand in the face of adversity?

Or do you want to improve your leadership skills?

Leadership is the ability to achieve extraordinary results through people and great leaders have mastered the things mentioned above and more.

You will learn how to develop a sense of conviction about those things you believe strongly and then act accordingly. You will also learn how to make choices or decisions that are unpopular with other people, but that serve the good of your company or organization.

Leadership - Modules

Module 1: What is Leadership and why is this skill important?

Module 2: What skills are associated with Leadership?

Module 3: How do you develop your own skills in Leadership?

Leading Others

# of Modules = 3

If you want to learn to solve problems effectively and be empathetic to others, leading sometimes requires making choices or decisions that are unpopular with other people, but that serve the good of your company or organization. Leaders must be able to make decisions that involve risk and be willing to take a stand in the face of adversity.

Leading Others is the ability to organize and motivate people to get things accomplished in a way that everyone feels a sense of order and direction.

As you work with employees or project team members, you will find that they face difficult decisions and problematic issues as often as you do. You will not need to solve the problems for these people, but encourage them to decide for themselves how to resolve the difficulty.

Leading Others - Modules

Module 1: What is Leading Others and why is this skill important?

Module 2: What are the skills associated with Leading Others?

Module 3: How do you develop your own skills in Leading Others?

Long Range Planning

# of Modules = 3

If you think you might be too oriented to the now, and spend more time solving current problems and attaining immediate results than planning for their future successes, then this course is for you,

People who are good at Long Range Planning are able to effectively see into the future, forecast needs and comprehend how certain situations or procedures will meet those needs.

Long range planning is the capacity to see the big picture and long-term goals and to forge clear, realistic plans to accomplish the desired results.

In short, you must ensure that your top-level plans get completed in the real world of day-to-day business.

Long Range Planning - Modules

  • Module 1: What is Long Range Planning and why is this skill important?
  • Module 2: What are the skills associated with Long Range Planning?
  • Module 3: How do you develop your own skills in Long Range Planning?

M

Material Possessions

Coming Soon

Meeting Standards

Coming Soon

Monitoring Others

Coming Soon

O

Objective Listening

Coming Soon

P

People Reading

Coming Soon

Persistence

# of Modules = 3

Persistence is a skill that can help you achieve your goals and get what you want out of life!

It’s the ability to stay the course in times of difficulty; the ability to remain motivated to accomplish goals in the face of adversity or obstacles.

This course will teach you what it means to be persistent, how persistence can help in all aspects of life, and practical ways for developing this important skill.

This course is perfect if you need help staying focused on your goal when things get tough. It’s also great if your motivation has been waning lately, or if there are certain habits that have been hard for you to break but know they're not good for your health.

Persistence - Modules

  • Module 1: What is Persistence and why is this skill important?
  • Module 2: What are the skills associated with Persistence?
  • Module 3: How do you develop your own skills in Persistence?

Persistence is part of the Goal Achievement and Resilience families of micro courses.

Personal Accountability

# of Lessons = 3

You may have to take difficult or unpopular action to best serve your organization, or you may have to admit to making a serious mistake on an important project. The most successful people make well-considered decisions, do their best to implement what they believe is the best course of action, and handle any negative feedback or difficulties with grace and courage.

Personal Accountability is the ability to be responsible for the consequences of one’s own actions and decisions; taking responsibility for these decisions and not shifting focus on blame or poor performance somewhere else or on others.

Personal Accountability - Modules

Module 1 - What is Personal Accountability and why is it important?

Module 2 - What are skills associated with Personal Accountability?

Module 3 - How do you develop your own skills in Personal Accountability?Someone who has a strong sense of Personal Accountability will perform well, even when expectations aren’t clear, resources are hard to find, and competition is tough.

Personal Commitment

Coming Soon

Personal Drive

# of Modules = 3

Unfortunately, many people don’t have the drive they need to accomplish their goals. It’s not that these people are lazy or unmotivated but they simply don’t know how to get started. That means they don't have the motivation or energy to achieve their goals in life. If you want to be more productive and live a better life, then Personal Drive is for you.

Personal Drive is a measurement of how strongly a person feels the need to achieve, accomplish, or complete something.

It's not about motivation; it's about determination and resolve. While motivation can come and go with ease, purposeful action requires more than just wanting to succeed – it takes commitment!

This course will help you get ahead of the game! You'll learn what it takes to build up your personal drive and start accomplishing all the things you want out of life. You'll also get access to e-learning video modules and supporting activity worksheets each week! The lessons are self-paced so you can work through them at your own pace!.

Personal Drive - Modules

  • Module 1: What is Personal Drive and why is this skill important?
  • Module 2: What are the skills associated with a Personal Drive?
  • Module 3: How do you develop your own Personal Drive?

Personal Drive is also part of the Continuous Learning micro course

Personal Relationships

# of Modules = 3

People skills are very important in your personal and professional life.

Personal relationships is the motivation generated by the importance of forming personal relationships with the people with whom you work.

Your level of comfort in a variety of interpersonal situations is a great part of how you are perceived by others. Increasing your sociability and being relaxed and available for others can take you a long way in being accepted as a valuable, approachable resource on the job. This course will help you develop healthy personal relationships on the job, recognize boundaries and become honest.

Personal Relationships - Modules

  • Module 1: What is Personal Relationships and why is this skill important?
  • Module 2: What skills are associated with developing Personal Relationships?
  • Module 3: How do you develop your own Personal Relationships?

Personal Relationships is part of the Interpersonal Skills family or micro courses.

Persuasion

# of Modules = 3

The skill of persuasion is one of the most basic and fundamental tools you will have to master as a professional.A person with good persuasion skills can see and talk from another person’s point of view. They can understand another person’s objections and concerns and respond to them effectively.

Persuasionis the ability to convince others to change the way they think, believe or behave.

Want to develop good intuitive insight, role confidence, practical thinking ability and ability to think on your feet? Then this self paced course is for you.

Persuasion - Modules

  • Module 1: What is Persuasion and why is this skill important?
  • Module 2: What skills are associated with Persuasion?
  • Module 3: How do you develop your own skills in Persuasion?

Planning & Organizing

# of Modules = 3

Having your papers organized is clearly a helpful trait, and although essential, Planning and Organizing involves so much more. Being able to not only find what you need but being able to use it to effectively perform the required activities is what’s important.

Planning & Organizing is the ability to utilize logical, systematic and orderly procedures to meet objectives. This is a critical skill to master for many but particularly for managers today.

People who are good at Planning and Organizing are able to effectively see into the future, forecast needs and comprehend how certain situations or procedures will meet those needs.

Planning & Organizing - Modules

  • Module 1 - What is Planning & Organizing and why is it important?
  • Module 2 - What are skills associated with Planning & Organizing?
  • Module 3 - How do you develop your own skills in Planning & Organizing?

Practical Thinking

Coming Soon

Proactive Thinking

Coming Soon

Problem Management

Coming Soon

Problem Solving Ability

# of Modules = 3

Problem-solving is a skill that applies to any position, place or organization. Though everyone is tasked with some form of problem-solving in their workplace, not all employees have mastered it.

Problem Solving Ability is the ability to identify alternative solutions to a problem and to select the best option; the ability to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.

This course will teach you how to be more efficient at work by learning how problems are solved. It includes exercises designed specifically for practicing your new problem solving skills so you can see them in action! Strong problem solvers are an asset to any team.

Problem Solving Ability - Modules

  • Module 1: What is Problem Solving Ability and why is this skill important.
  • Module 2: What are the skills associated with Problem Solving Ability.
  • Module 3: How do you develop your own skills in Problem Solving Ability.

Problem & Situation Analysis

Coming Soon

Project & Goal Focus

# of Modules = 3

It’s not easy to stay on target when you have a million things going on. The ability to maintain your direction in spite of obstacles in your path is a fundamental skill in the workplace.

Project and Goal Focus is the ability to maintain your direction in spite of obstacles in your path; the ability to stay on target, regardless of circumstances.

Your abilities in Project and Goal Focus will directly influence how you are perceived by peers, managers, and employees.

You'll learn how to set goals, break them down into manageable steps, identify what's getting in the way of achieving those goals, and find ways around those barriers. You'll also learn how to prioritize tasks so that you can focus on what needs attention first - without forgetting about other important things! This will help ensure that all aspects of life are running smoothly at work as well as at home!

Project and Goal Focus - Modules

  • Module 1: What is Project and Goal Focus and why is this skill important?
  • Module 2: What are the skills associated with Project and Goal Focus?
  • Module 3: How do you develop your own Project and Goal Focus skills?

Project & Goal Focus is part of the Goal Achievement micro course family.

Q

Quality Orientation

Coming Soon

R

Realistic Expectations

Coming Soon

Realistic Goal Setting for Others

Coming Soon

Realistic Personal Goal Setting

# of Modules = 3

Setting realistic personal goals is a skill that anyone can learn.

Realistic Personal Goal Setting is the ability to set goals for yourself that can be achieved using available resources and operating within a projected timeframe.

This course will teach you how to set achievable and measurable goals, which are the key components of goal setting. You'll also learn how to use your resources effectively and within a reasonable time frame.

By the end of this course, you'll be able to create achievable goals for yourself in any area of life! You'll have learned all about goal-setting, as well as practical tools on how to make it happen.

Realistic Personal Goal Setting - Modules

  • Module 1: What is Realistic Personal Goal Setting and why is this skill important?
  • Module 2: What are the skills associated with Realistic Personal Goal Setting?
  • Module 3: How do you develop your own skills in Realistic Personal Goal Setting?

Realistic Personal Goal Setting is part of the Goal Achievement micro course family.

Relating to Others

# of Modules = 3

In today’s workplace it is essential to form relationships in which you enhance understanding and mutual respect among diverse types of people.

Relating to Others is the ability to coordinate personal insights and knowledge to others into effective actions; the ability to make use of accurate interpersonal skills in interacting with others.

When you have well-developed skills in Relating to Others you can establish and maintain a good rapport with them.

Relating To Others - Modules

  • Module 1: What is Relating To Others and why is this skill important?
  • Module 2: What are skills associated with Relating To Others?
  • Module 3: How do you develop your own skills in Relating To Others?

Relating to Others is part of the Teamwork micro course family.

Resilience

# of Micro Courses = 3

Resilience Micro Course Family

  • Handling Rejection
  • Initiative
  • Persistence

The world is an uncertain place, and the only way to be successful in life is to learn how to handle rejection.

Also, having the right mindset is critical for success. But most people don't have the training or knowledge to build resilience in themselves and their teams.

Our Resiliency micro course will help you overcome your personal challenges by providing you with practical tools and strategies for building resiliency within yourself and your team members. The course covers important topics such as Handling Rejection, Initiative, and Persistence. Each topic includes videos and exercises designed to help you improve in these areas. By becoming more resilient yourself you can also make others around you stronger too!

Resilience Family of Micro Courses

Handling Rejection is the ability to handle rejection on a personal level, based solely on your self-esteem; the ability to see yourself as valuable, separate, and apart from your role or position in life.

Initiative - the ability to direct one’s energies toward the completion of a goal, without an external catalyst; the ability to initiate actions based on one’s own interpretation or understanding of a situation.

Persistence is the ability to stay the course in times of difficulty; the ability to remain motivated to accomplish goals in the face of adversity or obstacles.

Respect for Policies

Coming Soon

Respect for Property

Coming Soon

Results Orientation

# of Modules = 3

To achieve productivity at work starts with great results orientation skills.

Results Orientation is the ability to identify actions necessary to achieve task completion and to obtain results; the ability to meet schedules, deadlines, quotas, and performance goals.

Results Orientation is a self-paced course that will help you learn the skills necessary to achieve task completion and obtain results.

It’s perfect for people who are looking for ways to improve their productivity in order to meet schedules, deadlines, quotas and performance goals. This is the perfect opportunity for anyone who wants an easy way of learning how to be more effective at work or home life!

Results Orientation - Modules

  • Module 1: What is Results Orientation and why is this skill important?
  • Module 2: What are the skills associated with Results Orientation?
  • Module 3: How do you develop your own skills in Results Orientation?

Results Orientation is part of the Goal Achievement micro course family

Role Confidence

# of Modules = 3

You know that feeling when you're not sure if you can do something, but then someone tells you to just go for it and so you do? That's Role Confidence.

It is the ability to develop and maintain an inner strength based on the belief that one will succeed. And it's a skill we all need in our lives.

People who have good Role Confidence typically will be willing to give their opinions in situations where they do not have a thorough knowledge of all the particulars.

But, they will most likely not be overly stubborn or insistent about their opinions.

Role Confidence - Modules

  • Module 1: What is Role Confidence and why is this skill important?
  • Module 2: What are the skills associated with Role Confidence?
  • Module 3: How do you develop your own skills in Role Confidence?

Role Confidence is part of the Decision Making family of micro courses.

S

Seeing Potential Problems

Coming Soon

Self Improvement

# of Modules = 3

Finding the motivation to improve oneself is difficult. You know you need to work on yourself, but it's hard to stay focused and motivated for long periods of time.

Self Improvement is defined as the motivation that a person has based on the importance of improving oneself; the motivation to obtain training and educational growth opportunities.

Our self improvement e-course will help you learn how to be more driven and disciplined in your personal growth efforts. The lessons are broken into weekly modules with supporting activity worksheets that will give you a plan for success! All this at the comfort of your house and at your own pace!

Self Improvement - Modules

  • Module 1: What is Self Improvement and why is this skill important?
  • Module 2: What are the skills associated with Self Improvement?
  • Module 3: How do you develop your own interest in Self Improvement?

Self Improvement is also part of the Continuous Learning micro course family.

Self Management

# of Modules = 3

Self management is very important at work and in our life.

Self Management refers to the ability to prioritize and complete tasks in order to deliver desired outcomes within allotted time frames.

A person who has mastered this ability is able to achieve their goals, manage time, and organize their life. Our self management micro ourse is designed to help you get on top of your workload. You'll be better equipped to take control of your day-to-day activities with ease! You will learn how to plan out a schedule that's realistic but still challenging enough so it doesn't get boring or too easy for you. You'll also learn about different ways of managing stress, which can help keep you on track when things start getting hectic at work or home. And finally, we'll give you some tips on organizing all those papers around your desk!

Self Management - Modules

Module 1: What is Self Management and why is this skill important?

Module 2: What are the skills associated with Self Management?

Module 3: How do you develop your own abilities in Self Management?

Self Starting Ability

# of Modules = 3

If you want to get ahead in your career, self-starting ability is an essential tool for success. It’s the key to getting things done on time and without being told what to do by others.

Self Starting Ability is defined as the ability to find your own motivation for accomplishing a task, and the degree to which you will maintain this course in the face of adversity.

This micro course will help you build your self-starting abilities by learning skills like goal setting, decision making and problem solving that are necessary in today’s workplace. The result is that you will be more productive, confident and successful in your work life. This course will help you get ahead of the game!

Self-Starting Ability - Modules

Module 1: What is Self-Starting Ability and why is this skill important?

Module 2: What are the skills associated with Self-Starting Ability?

Module 3: How do you develop your own skills in Self-Starting Ability?

Sense of Belonging

# of Modules = 3

When a person is motivated by a Sense of Belonging, they tend to have a strong need to feel like a valuable part of a team or work group. This does not mean that they are selfish at all but that they are interested in respecting and appreciating the people they work with.

Sense of Belonging is how motivated a person is by feeling like part of a team or a member of a group.

Sense of Belonging - Modules

  • Module 1: What is Sense of Belonging and why is this skill important?
  • Module 2: What are skills associated with developing a Sense of Belonging?
  • Module 3: How do you develop your own Sense of Belonging?
  • Sense of Belonging is part of the Teamwork micro course family.

Sensitivity Towards Others

# of Modules = 3

Do you find it difficult identifying and relating with others on a personal level? This E-course will equip you with the tools to develop the ability to be sensitive and aware of the feelings of others in a balanced way.

Sensitivity Toward Others is the ability to be sensitive and aware of the feelings of others, but not allow this awareness to get in the way of making objective decisions.

Sensitivity Toward Others - Modules

  • Module 1: What is Sensitivity Toward Others and why is this skill important?
  • Module 2: What are the skills associated with Sensitivity Toward Others?
  • Module 3: How do you develop your own skills and become more Sensitive Toward Others?

Sensitivity Towards Others is part of the Teamwork micro course family.

Surendering Control

Coming Soon

T

Taking Responsibility

Coming Soon

Teamwork

# of Micro Courses = 4

Our working definition of teamwork is “cooperating with others to meet objectives.” These objectives would be mutually shared by the team members. Teamwork consists of several skills that when combined make for a powerful and much needed workplace competency.

This course consists of 4 separate Courses:

  • Course 1: Relating to Others is the ability to coordinate personal insights and knowledge to others into effective actions; and, the ability to make use of accurate interpersonal skills in interacting with others.
  • Course 2: A Sense of Belonging is how motivated a person is by wanting to feel like being part of a team or a member of a group.
  • Course 3: Sensitivity Towards Others is the ability to be sensitive and aware of the feelings of others, but not allow this awareness to get in the way of making objective decisions.
  • Course 4: Surrendering Control is the ability to surrender control of a given situation; and, the ability to be comfortable in a situation where a significant portion of the responsibility for achieving a goal lies in the hands of others.

Theoretical Problem Solving

# of Modules = 3

Behind every decision we make there’s always a problem we are trying to solve. The way you state your problem frames your decision.

Theoretical Problem Solving is a person’s ability to apply problem solving abilities in a mental, or abstract, scenario; the ability to create, operate, and identify problems in a hypothetical situation, then to manufacture the appropriate response to resolve the problem.

People who have good Theoretical Problem Solving abilities are capable of identifying future problems and formulating the appropriate steps that would be necessary to correct them.

Theoretical Problem Solving - Modules

  • Module 1: What is Theoretical Problem Solving and why is this skill important?
  • Module 2: What are the skills associated with Theoretical Problem Solving?
  • Module 3: How do you develop your own skills in Theoretical Problem Solving?

Theoretical Problem Solving is part of the Decision Making family of micro courses.

U

Understanding Motivational Needs of Others

Coming Soon

Using Common Sense

Coming Soon